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• Body language is very important in understanding a conversation or speech
• In a conversation, sentences are often short or fragmented
• Pauses or silences may have their own meaning
• Often colloquial speech is used in a conversation
• Formal for speeches
• The tone influences the listener
• Loudness varies to keep engagment
• There are degrees of modality, depending on the indention of the speaker; very, may, probably, must, could, really, quite, perhaps, sometimes… These build a sense of the speaker’s attitude.